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Blog Internet Marketing social media user experience UX

Transforming social media into CRM

This new service, Reamaze, provides small businesses with a social-media based CRM solution. Great idea, and another example of leveling the playing field between small businesses and their huge enterprise competitors. Social media can be very time-consuming for smaller businesses, but done right is a very cost-effective channel for customer service.

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Blog Internet Marketing Mobile News social media

Mobile Links for 21 June 2011

Mobile App Use Overtakes Web Use